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Bob Baker's charity golf challenge

Healthskills’ Partner Bob Baker completed his charity golf challenge at the end of June when the final putt was holed in Holland at 9.30 p.m. on the second day meaning the total time taken for 80 holes in 5 different countries was 38.5 hours. The achievement was celebrated with a McDonalds!

Thank you to Healthskills and to everyone who has supported and backed the challenge. Over £3,700 (including gift aid) has so far been raised for the Motor Neurone Disease Association and Alzheimers Society. Donations can still be made until the 25th September through the Virgin Money Giving page at

Health Plus Care Show – June 2017

Mark and Dawn were delighted to be asked to present at the Health+Care Conference, Europe’s largest integrated health and social care event at London’s ExCel on 29th June. The conference was attended by almost 6,000 participants from commissioning, provider and supplier organisations over two days, and we were particularly pleased that over 70 people came to listen to us talking about our experiences in supporting primary care leadership development, in a session entitled: ‘Leading primary care transformation – how do we connect our people to performance?’. We presented a challenging and practical session about our experiences of enabling trusting, collaborative leadership with practice partnerships, federations and at a system level too, and are now meeting a number of leaders who are keen to understand we can support them and their teams.

Bob Baker and Mark Greenfield

Bob Baker's charity golf challenge

Healthskills’ Partner Bob Baker (pictured on the right with MD Mark Greenfield) is undertaking a challenge to play 80 holes of golf in five different countries in under 40 hours - teeing off for the first hole in England early on Sunday, 25th June and sinking the final putt in Germany 40 hours later having also played in France, Belgium and the Netherlands.

Money raised from the challenge will be shared between two charities close to Bob’s heart - the Alzheimer's Society and the Motor Neurone Disease Association. Healthskills will be one of the sponsors and if you would like to support please go to the Virgin money-giving page at

Shifting cultures, developing people, more than a process!

Chelsea and Westminster NHS Hospital NHS Foundation Trust are implementing a new Performance and Development Review (PDR) process. The Trust has developed a clear policy and Healthskills were invited to shape a development day to focus on the new approach and to enable managers to ‘re-energise’ their engagement with staff. Aligning and motivating the workforce to deliver business objectives within the challenging context of the NHS is important work. Valuing the workforce in the fast pace targeted acute environment can be forgotten unless we pay attention to ‘ourselves and relationships’.

Healthskills worked in collaboration with the senior OD staff at the Trust to provide an engaging day to develop the confidence and capabilities of more than 500 managers to undertake the PDR. We aimed to support managers to understand the process but more importantly focus their energies on the individual staff member and their work within teams and the organisation. Clarity of performance expectations and delivery but also to creatively consider how development opportunities could be explored and targeted.

Chelsea and Westminster NHS Hospital NHS Foundation Trust Performance and Development Review (PDR) process - MOTIVATION - ENHANCING AUTONOMY, ENHANCING BELONGING, ENHANCING COMPETENCY, ENHANCING MEANING
Source:Based on Ryan & Deci, 2000 Thomas, 2009

Our day explored how managers could refresh and develop their skills; communicating well, giving and receiving feedback, and in summary exploring how good coaching skills can help shift cultures. We created a safe and fun learning environment with a range of approaches supported by clear theoretical models. The outcomes of our work was well received:

‘Excellent standard of teaching; pitched at correct level and information well delivered’
‘Session was well run and both were engaging and interacted well with the group’
‘Training on understanding my role really helps to enable me to work efficiently’
‘Made me think of about of departmental and team goals and how this may impact on employees PDRs’

The initial outcomes of our work are positive. We hope we have left managers with ‘growth’ mindsets to begin to shift how they work as individuals and in teams at the Trust. The Trust have begun a positive journey as a result of the passion and commitment of senior OD staff at the Trust, the collaborative approach with Healthskills and the commitment from managers to change. The work in the Trust is ongoing.

Healthskills at the NAPC Best Practice Show, Birmingham 20 October – Federation development support

Dawn Scott presenting at NAPC

We were delighted to be asked recently by the organisers of this year’s NAPC Best Practice Show at the NEC on 19 and 20 October to facilitate a workshop on “Developing your federation: connecting people to performance”. Dawn Scott, Partner at Healthskills joined Dr Kirk Moore, Co-Chair and Melanie Arnold, Federation Manager at North West Leicestershire GP Federation to share our experiences and learning from delivering an outcomes focused federation development programme for GPs and other leaders at the Federation over the last year. Dr Kirk Moore said about Healthskills support:

“With a federation of 15 practices working in silos for many years we felt we needed some help with some skills to try to bring those people together. Healthskills taught us to begin with the end in mind - so agree a vision and the achievements we wanted to make. As a result we have really good engagement, full attendance at Federation meetings, agreed a shared vision and very vocal members which has supported us as a management team going through. There is now a collective commitment which means now all of our practices are on a single clinical system which has positioned us to run schemes to help patients. We have a weekend service for complicated patients that see a senior GP in the Federation and this helps to keep them out of hospital and reduce the pressure in urgent care locally, and we are now partners in a bid for a £5m scheme for urgent care services in Leicestershire. We certainly wouldn’t have got this far this fast without Healthskills.”

For further information about Healthskills support for primary care transformation and Federation development support, please contact Dawn Scott, Partner at

Developing Leadership at Kettering NHS FT

Healthskills has been asked to deliver new phase of leadership development programmes at Kettering NHS FT, building on our successful work with two leadership cohorts at the trust that ran from 2015 through to earlier this year. We will be working with 16 leaders from bands 8b and upwards in a programme that involves accelerated learning approaches; masterclasses, action learning linked to service improvement projects and 360° feedback linked to coaching conversations.

There is an expectation that participants on the programme will work on live projects within the organisation and that are targeted to have a real impact on improvement and innovation. The projects will be presented at the final conference of the programme in 2017.

Postgraduate Certificate in Coaching for Leadership

Healthskills, in partnership with Canterbury Christ Church University, are delighted to announce the launch of our new Postgraduate Certificate in Coaching for Leadership.

This innovative programme is built around the concept of continuing professional development to meet leaders’ responsibilities through coaching. It is designed for senior managers who want to develop their expertise and credibility in the field of coaching as part of increasing their abilities as a leader. It may also appeal to those seeking to establish internal coaching at an organisational level. The content is individually focused and is progressive, linking subject matter, theory and practice. Assessment is carried out through assignments, critical reflection and an e-portfolio. The first cohort will commence their programme in December 2017.

Read more details in the flyer and on the Canterbury Christ Church University website.

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