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Healthskills launch a new training programme to support Lambeth and Southwark CCGs

Healthskills has just launched a new multi-disciplinary training programme to support staff in the delivery of the Local Care Network (LCN) Coordination Care Pathway at Lambeth and Southwark CCGs. 120 local leaders will be undertaking a series of learning modules, action learning sets, simulations and reflective practice over the next six months to improve their confidence, skills and knowledge at implementing coordinated care. Over the last 18 months, Lambeth and Southwark LCNs have worked together to co-design and deliver this new approach to place based care coordination for adults with multiple long-term conditions. We are really looking forward to this ground-breaking and progressive partnership over the coming months.

Healthskills support top Chief Executives in HSJ Survey 2018

Congratulations to Rob Webster, Chief Executive at South West Yorkshire Partnership FT on placing 6th in the HSJ Top Chief Executives Survey 2018. Healthskills have been providing OD support to Rob and other system leaders in Wakefield over the last year as they continue to develop their Integrated Care System.

We are also delighted to congratulate Owen Williams, Chief Executive at Calderdale and Huddersfield FT for placing in the Top 50 of the 2018 Survey; Healthskills have been supporting Owen and colleagues since 2017 with development programmes for current and aspiring senior leaders.

Bob Baker's charity golf challenge

Healthskills’ Partner Bob Baker completed his charity golf challenge at the end of June when the final putt was holed in Holland at 9.30 p.m. on the second day meaning the total time taken for 80 holes in 5 different countries was 38.5 hours. The achievement was celebrated with a McDonalds!

Thank you to Healthskills and to everyone who has supported and backed the challenge. Over £3,700 (including gift aid) has so far been raised for the Motor Neurone Disease Association and Alzheimers Society. Donations can still be made until the 25th September through the Virgin Money Giving page at

Health Plus Care Show – June 2017

Mark and Dawn were delighted to be asked to present at the Health+Care Conference, Europe’s largest integrated health and social care event at London’s ExCel on 29th June. The conference was attended by almost 6,000 participants from commissioning, provider and supplier organisations over two days, and we were particularly pleased that over 70 people came to listen to us talking about our experiences in supporting primary care leadership development, in a session entitled: ‘Leading primary care transformation – how do we connect our people to performance?’. We presented a challenging and practical session about our experiences of enabling trusting, collaborative leadership with practice partnerships, federations and at a system level too, and are now meeting a number of leaders who are keen to understand we can support them and their teams.

Bob Baker and Mark Greenfield

Bob Baker's charity golf challenge

Healthskills’ Partner Bob Baker (pictured on the right with MD Mark Greenfield) is undertaking a challenge to play 80 holes of golf in five different countries in under 40 hours - teeing off for the first hole in England early on Sunday, 25th June and sinking the final putt in Germany 40 hours later having also played in France, Belgium and the Netherlands.

Money raised from the challenge will be shared between two charities close to Bob’s heart - the Alzheimer's Society and the Motor Neurone Disease Association. Healthskills will be one of the sponsors and if you would like to support please go to the Virgin money-giving page at

Shifting cultures, developing people, more than a process!

Chelsea and Westminster NHS Hospital NHS Foundation Trust are implementing a new Performance and Development Review (PDR) process. The Trust has developed a clear policy and Healthskills were invited to shape a development day to focus on the new approach and to enable managers to ‘re-energise’ their engagement with staff. Aligning and motivating the workforce to deliver business objectives within the challenging context of the NHS is important work. Valuing the workforce in the fast pace targeted acute environment can be forgotten unless we pay attention to ‘ourselves and relationships’.

Healthskills worked in collaboration with the senior OD staff at the Trust to provide an engaging day to develop the confidence and capabilities of more than 500 managers to undertake the PDR. We aimed to support managers to understand the process but more importantly focus their energies on the individual staff member and their work within teams and the organisation. Clarity of performance expectations and delivery but also to creatively consider how development opportunities could be explored and targeted.

Chelsea and Westminster NHS Hospital NHS Foundation Trust Performance and Development Review (PDR) process - MOTIVATION - ENHANCING AUTONOMY, ENHANCING BELONGING, ENHANCING COMPETENCY, ENHANCING MEANING
Source:Based on Ryan & Deci, 2000 Thomas, 2009

Our day explored how managers could refresh and develop their skills; communicating well, giving and receiving feedback, and in summary exploring how good coaching skills can help shift cultures. We created a safe and fun learning environment with a range of approaches supported by clear theoretical models. The outcomes of our work was well received:

‘Excellent standard of teaching; pitched at correct level and information well delivered’
‘Session was well run and both were engaging and interacted well with the group’
‘Training on understanding my role really helps to enable me to work efficiently’
‘Made me think of about of departmental and team goals and how this may impact on employees PDRs’

The initial outcomes of our work are positive. We hope we have left managers with ‘growth’ mindsets to begin to shift how they work as individuals and in teams at the Trust. The Trust have begun a positive journey as a result of the passion and commitment of senior OD staff at the Trust, the collaborative approach with Healthskills and the commitment from managers to change. The work in the Trust is ongoing.

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Healthskills is a member of EMCCHealthskills is a member of EMCC and can guarantee that any employee, associate or anyone else acting on their behalf as a coach or mentor is subject to and has agreed to abide by the EMCC Code of Ethics