With a federation of 15 practices working in silos for many years we felt we needed some help with some skills to try to bring those people together. Healthskills taught us to begin with the end in mind – so agree a vision and the achievements we wanted to make. As a result, we have really good engagement, full attendance at Federation meetings, agreed a shared vision and very vocal members which has supported us as a management team going through. There is now a collective commitment which means now all of our practices are on a single clinical system which has positioned us to run schemes to help patients. We have a weekend service for complicated patients that see a senior GP in the Federation and this helps to keep them out of hospital and reduce the pressure in urgent care locally and are now partners in a bid for a £5m scheme for urgent care services in Leicestershire. We certainly wouldn’t have got this far this fast without Healthskills.
Dr Kirk Moore